Meet the Team

Marshall Snively

Marshall Snively serves as President of Lancaster City Alliance. His areas of focus include leading economic development initiatives, coordinating marketing programs, and implementing a business retention, expansion, and recruitment strategy for Lancaster City.


Marshall was the Vice President and Interim President of the James Street Improvement District in Lancaster. Prior to moving to Lancaster, Marshall served as Special Projects Director for a Baltimore real estate development company focusing on restoring and strengthening existing urban communities through the redevelopment of historic properties and new construction.


“My life’s work revolves around strengthening urban communities. I live, work and play in Lancaster City and am committed to Lancaster’s vision to be a model city for urban economic development.”


Marshall serves as the Acting Executive Director for the City of Lancaster Revitalization & Improvement Zone (CRIZ) and serves on the Lancaster Equity Board of Directors, Community Basics, Inc. Board of Directors, Fulton Theatre Board of Directors, Board of Trustees of the Thaddeus Stevens College of Technology, Penn Medicine/Lancaster General Health Mission & Community Benefit Committee, and the Harrisburg Area Community College Community Impact Advisory Coalition. 


Marshall – What makes Lancaster cool?  Viewing Clipper Magazine Stadium fireworks from our roof deck.

Dave Aichele

Executive Director of the Downtown Investment District & Director of Clean & Safe Services

As Executive Director of the Downtown Investment District & Director of Clean and Safe Services, David Aichele is responsible for overseeing the Downtown Investment District, the operational, financial and contractual obligations of the Ambassadors and Downtown Investment District Clean Team as well as Lancaster City Alliance’s public safety initiatives.



Dave is a graduate of the Pennsylvania Municipal Police Officers Training Academy, Pennsylvania Fire and Criminal Justice Academy, and has received numerous Certifications of Training from Federal, State and Local agencies. He is a graduate of the 2007 Leadership Lancaster Class and is a Certified Specialist in Crime Prevention through Environmental Design.


“I really care about helping others and making a positive impact on the quality of people’s lives. It starts with keeping our community clean and safe.”



Dave lives in Millersville where he where he serves as Mayor. 



Dave – What makes Lancaster cool? Going to Central Market, visiting the stands and picking out my lunch. Then enjoying it while sitting in Penn Square and people watching.

Colleen E. Wagner

Director of Administration and Relations

As Director of Administration and Relations, Colleen Wagner is responsible for the management and cultivation of investor relations emphasizing on volunteer engagement to support and carry out the vision of Lancaster City Alliance.


Colleen is ideally suited to execute the strategic vision and goals of Lancaster City Alliance.  Colleen leads the organization’s Diversity, Equity and Inclusion (DEI) programs and initiatives. 


With a background in business management and significant career experience, Colleen oversees internal processes such as policies, benefits, technology and budgeting. 


Colleen volunteers her time as President of the Board of Trustees for La Academia Partnership Charter School.  Colleen also serves as a volunteer for An Equity Profile for Lancaster County Steering Committee, Cultivate Lancaster’s DEI Committee, and Leadership Lancaster’s Grow Committee.  



“Lancaster is rich with talented individuals who live, love, and work in the City. I marvel at the commitment of our community. I’m thrilled that I get to work and engage with so many volunteers sharing in their collective vision for the City.”



Colleen – What makes Lancaster cool?  The variety of local and independent establishments, and our strong entrepreneurial community, especially the coffee shops. I’m an avid coffee drinker. Hot or iced, there’s no need to discriminate. Life is short, enjoy your coffee!

Fran Denlinger

Office Manager

Fran Denlinger is the Lancaster City Alliance Office Manager overseeing internal processes and procedures and assisting team members in their various roles. She brings two decades of broad experience in office management to the team at Lancaster City Alliance. With a B.A. in Environmental Studies from the University of Pennsylvania and Master of Landscape Architecture from The Ohio State University, Fran utilizes design thinking in her approach to supporting our organization’s streamlining and planning efforts.

With a passion for supporting youth and education, Fran is a PA Emergency certified teacher and serves in special and general K-12 classrooms in Lancaster County.

Fran – what Makes Lancaster Cool?
I love how Lancaster has the diversity, culture, and amenities of a big city in a beautifully integrated and accessible footprint.

Jeremy Young

Jeremy Young

Director of Community & Economic Development

As Director of Community & Economic Development  at the nonprofit Lancaster City Alliance, Jeremy Young facilitates real estate development projects and business recruitment/expansion in the City of Lancaster; plays an active role in several key neighborhood revitalization initiatives including those in southwest (“SoWe”) and southeast Lancaster City; administers a residential/business façade improvement program and plans streetscape enhancement projects; tracks progress on and works with community leaders to advance the implementation of Building On Strength, the City of Lancaster’s 15-Year Economic Development Strategic Plan; coordinates a Finance Squad to identify creative funding solutions to facilitate the plan’s implementation; and coordinates an interagency City Transportation Planning Roundtable.


In addition to his work with Lancaster City Alliance, he serves on the boards of directors of the Redevelopment Authority of the City of Lancaster, the Lancaster City Land Bank Authority, the Lancaster Property Reinvestment Board, and the Spanish American Civic Association, and previously served on the C&I Council Board of Directors. 


He earned a Bachelor of Arts degree in Geography from Millersville University of Pennsylvania and earned a Master of Urban and Regional Planning degree and a Graduate Certificate in Real Estate Development from Portland State University (Portland, OR).  


Jeremy and his family proudly live in southwest Lancaster City.


Jeremy – What makes Lancaster cool? Lancaster City’s historic architecture is truly world-class. I love strolling through Downtown and city neighborhoods taking in the wide array of styles from the colonial period through the Victorian era and into the roaring 1920s when urban life was at its peak. Some of the best treasures are found, though, and some its coolest grit is seen, when venturing off onto the unbeaten path and down city alleys—where the undiscovered potential still remains.

Alex Otthofer

Community Engagement Manager

As Community Engagement Manager, Alex Otthofer serves as Lancaster City Alliance’s primary liaison with City residents and small businesses, particularly those in Lancaster’s Spanish speaking community.

Alex earned a Bachelor of Arts in Spanish and International Studies from Millersville University, and studied a semester abroad at the Universidad de Burgos in Spain. His professional background began with bilingual customer service experience at a local eCommerce company.

In 2021, he joined the Lancaster City Alliance team as Programs and Outreach Coordinator, forging new connections with City residents and small businesses.

Alex proudly lives in Lancaster’s SoWe Neighborhood, enjoying all the amenities that city life has to offer. Outside of work, you will likely find him downtown with his dog, Casper, and husband, Chris. Alex is also an advocate for Lancaster’s LGBTQ+ Community and served several years as Board President of the Lancaster Pride Association.  

Alex – What makes Lancaster cool? The juxtaposition of our dense bustling downtown and our quaint neighborhoods. Many people visiting Lancaster for the first time point out how urban our downtown feels!

Anne C. Williams

Photo Credit:

Director of Communications

Energetic, adaptable, and level-headed when it counts, Anne Williams is the Lancaster City Alliance Director of Communications. Prior to coming to the Lancaster City Alliance, Anne served two Pennsylvania Governors where she specialized in health and human services media relations and outreach. She also worked in the Marketing Department at Capital BlueCross.


A 2001 Graduate of Susquehanna University with B.A in Public Relations and a minor in Sociology, Anne has also completed the YWCA Racial Justice Institute Foundations Workshop, is a 2020 graduate of Leadership Lancaster Core Class, and a 2009 graduate of the Pennsylvania Leadership Development Institute.  


“I always wanted to be a part of a community where we get things done for the common good. Lancaster IS that place, and I am honored to work alongside so many visionaries whose goal is to see our community succeed.”


Passionate about keeping it simple and being present in the moment, Anne delights in sharing a meal with family and friends, outdoor adventures, and the antics of her dog Pip.


Anne serves on the Lancaster Office of Promotion Advisory Board and is on the Board of Trustees for the Adamstown Area Library, serving two years as board president.


Anne – What makes Lancaster cool? Lancaster’s church steeples and spires are a real feast for the eyes. I enjoy picking out the details of what’s above us. If you take the time to study them, you’ll find that there is a lot going on up there.

Kathlene Carroll Sullivan

Social Media &
Engagement Manager

As Team Social Media & Engagement Manager Kathlene Carroll Sullivan is responsible for creating timely and relevant daily content on Lancaster City Alliance’s social media platforms. She also assists the Lancaster City Alliance (LCA) Team as a photographer for special events, marketing needs, and fundraising. Kathlene also manages the Member Intra Marketing Committee and serves as a liaison to the merchant and professional community to plan the monthly Merchant Meetings.


Before becoming a part of the Lancaster City Alliance Team Kathlene was active in the Downtown Lancaster community with social media and marketing for merchants and non-profits. She has a lifetime of experience as a small business owner and brings that perspective and passion for entrepreneurship to her role at Lancaster City Alliance.



“I have lived in Lancaster City for almost twenty years, but it still feels new to me every day. There is an energy here that is so unique and keeps me young at heart. This City has become my ‘second-act’ home and also my family.”


Kathlene translates her Lancaster-Love through the lens of her camera, you will seldom see her Downtown without it.



Kathlene – What makes Lancaster cool?  The rich culinary scene in the City of Lancaster is an extraordinary array of cool places to visit and discover new flavors, exceptional chefs, and stellar food from favorite cafes & restaurants. I am able to experience the diversity of cuisines that include: American, African, Asian, Australian, Ethiopian, French, Greek, Irish, Indian, Italian, Jamaican, Latin, Mexican, Nepalese, Thai, Trinidadian and Vietnamese. Twice a year I eagerly await Lancaster City Restaurant Week as an opportunity to explore some new cool spot or visit ones that have become old friends. It is a deliciously cool way to get to know my second act City!

Lori Herr

Team Coordinator

Lori serves as Team Coordinator for Lancaster City Alliance providing administrative support to the President. She also supports community programs such as the Building On Strength economic development plan, the Downtown Investment District, and Lancaster’s thriving merchant community.


Prior to joining the Lancaster City Alliance Lori served as General Manager of The Hotel Lancaster and was a partner in the hotel’s revitalization. Lori also brings 33 years of experience as the Executive Assistant to the Chairman and CEO of Willow Valley Associates, Inc.


A lifelong resident of Lancaster County, Lori appreciates the opportunity to experience the revitalization of our city as a resident of downtown Lancaster. “The farmland and countrysides of Lancaster County are beautiful, but the positive energy you feel in the City is amazing. The restaurants and shops, theatres and historical sites, and lovely green spaces like Musser and Binns Park, offer no shortage of things to do and experience.”


Lori is honored to be part of the Lancaster City Alliance Team to support and be part of our vibrant City. She also serves on the board of the Lancaster Safety Coalition. 


Lori – What makes Lancaster cool? Being able to walk everywhere – to work, to Central Market, to enjoy the historical architecture, to watch the Lancaster Barnstormers, to shopping and…. eating ice cream at Lancaster Sweet Shoppe!



Greg Keasey

Economic Development Coordinator

As Economic Development Coordinator, Greg cultivates relationships with small businesses to effect change by coordinating existing programs. “Facilitating relationships is key in helping businesses realize growth and it’s my hope that I can impact that need by coordinating existing programs, partners, and resources to foster growth.”


Greg earned a Bachelor of Arts in Political Science at York College of Pennsylvania and a Master of Public Administration with a public policy concentration from the University of Baltimore.  


“It was through my education that I’ve been able to work with communities who may need help navigating available public and private resources.  I enjoy people and if I can provide a little of what I may know to help someone else, please sign me up!”


As a City business and property owner, Greg brings firsthand knowledge of the growth needs and opportunities for small businesses and neighborhoods. His successful application efforts for two City-based businesses under the City Revitalization and Improvement Zone (CRIZ) Small Business Financial Assistance Program and CRIZ Incremental Tax Revenue Assistance Program provide him with a unique perspective to support local businesses through the grant and loan application processes.


In his spare time, Greg has a passion for yoga. He serves as Vice President of AIM to Empower’s Board of Directors whose mission is to provide yoga, mindfulness, and connection to those who may not otherwise have access.


Greg – What makes Lancaster cool?  The diverse communities and neighborhoods are what rates highest “coolness-wise” in my opinion.  Saying hello to neighbors as I walk my dog from one street to the next always brings a smile to my face and Lancaster’s an easy place to do just that.”


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