Call 717.394.0783 Or Email Us
Lancaster City Flourishes and everyone shares in its success.
Lancaster City Alliance is a non-profit that cultivates partnerships with business, local communities, the arts, education, non-profits, and government to ensure Lancaster is a clean, safe, and vibrant City for all.
  • "When Voodoo Brewery was exploring opening a location outside of Western PA, Lancaster City Alliance convinced us that Lancaster has the vibrancy we were looking for and the type of environment where we would thrive."
    - Andrew Volanski, Manager, Voodoo Brewery Lancaster

  • Dreya Moore, Creative Director, The Artist Studio and Gallery at Annex 24

    "As co-owner of The Artist Studio and Gallery at Annex 24, I appreciate how the Lancaster City Alliance works with merchants to troubleshoot issues facing the local business community."
    - Dreya Moore, Creative Director, The Artist Studio and Gallery at Annex 24

  • Miriam Ortega-Brown, city resident and co-chair of West Lancaster Jewels Neighborhood Committee

    "The West Lancaster Jewels Neighborhood Group has benefited so much from the efforts of Lancaster City Alliance. Thanks to their efforts we can proudly say that West Lancaster Jewels is “Love Where We Live,” as we have some of the most blocks adopted in the City of Lancaster.”
    - Miriam Ortega-Brown, city resident and co-chair of West Lancaster Jewels Neighborhood Committee

  • Henrietta Heisler, owner of Henrietta Heisler Interiors Inc.

    "The Lancaster City Alliance is a ground-breaker in promoting small, local businesses making our city vibrant and safe. They are visionaries, promoters, and connectors."
    - Henrietta Heisler, owner of Henrietta Heisler Interiors Inc.

  • Timbrel Chyatee, Founder and Designer, Lush Bazaar

    "The Lancaster City Alliance team worked with me to find the perfect location for my store and helped to promote the launch of my new enterprise."
    - Timbrel Chyatee, Founder and Designer, Lush Bazaar

Quality of Life Contact List

Below is a list of resources/offices to contact for quality of life issues impacting residents and businesses in the City of Lancaster.

For residents of the LCA who wish to share quality of life concerns with LCA staff, please use the on-line report form.

 ITEM/ISSUE RESPONSIBLE AGENCY PHONE
Abandoned or Vacant Properties Department of Housing & Neighborhood Development 717-291-4706
Abandoned Vehicles Lancaster City Bureau of Police 717-735-3454
Animal Management Complaints County Wide Communications 717-664-1180
Broken Sewer PipesBroken Water Pipes Bureau of Wastewater (Administration)Bureau of Wastewater (After 3 pm)Bureau of Water (Meter Shop)Bureau of Water (After 3 pm) 717-291-4825717-989-3727717-291-4820717-291-4816
Building Permits Department of Housing & Neighborhood Development 717-291-4724
County Drug Task Force Lancaster City Bureau of Police 1-800-422-1380
Crime Prevention Lancaster City Bureau of Police 717-735-3481
Dead Animals in Street Department of Public Works, Streets Department 717-291-4835
Down Power Lines (Call 911 first) PP&L 1-800-342-5775
Gas Leaks (Call 911 first) UGI 717-299-7281
Graffiti Complaints Solid Waste Hotline 717-291-4744
Handicap Parking Permit Lancaster City Bureau of Police 717-735-3452
Hazardous Waste, Household Solid Waste Hotline 717-291-4744
Loading Zone Permit Lancaster City Bureau of Police 717-735-3452
Mayor’s Office 717-291-4701
Noise Complaints County Wide Communications 717-664-1180
Parking Meters Lancaster City Parking Authority 717-299-0907
Parking Permit Lancaster City Bureau of Police 717-735-3452
Police Emergency County Wide Communications 911
Police Non-Emergency County Wide Communications 717-664-1180
Potholes Department of Public Works, Streets Bureau 717-291-4835
Power Outage PP&L 1-800-342-5775
Recycling Questions Solid Waste Hotline 717-291-4744
Rodents Department of Housing & Neighborhood Development 717-291-4706
Storm Drain Clogged Bureau of Wastewater Department 717-291-4825; After 3 pm, 717-989-3727
Shade Trees on Street City Arborist 717-291-4846
Sidewalk Complaints City Engineering 717-291-4764
Street Cleaning Department of Public Works, Streets Bureau 717-291-4835
Street Lights PP&L 1-800-342-5775
Trash Complaints Solid Waste Hotline 717-291-4744
Trees, Fallen Department of Public Works, Parks Department 717-291-4841
Trees, Fallen (After 3 pm) County Wide Communications 717-664-1180
Video Cameras Safety Coalition 717-397-3137
Water Quality Bureau of Water (LAB)
Bureau of Water (After 3 pm)
717-291-4818
717-291-4816